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Payment Questions


How can I pay the loan?

For your convenience, we offer a secure online access to your account information through our Customer Account Center. Creating an account is quick and easy, you will need your 12 digit account number. From the Customer Account Center you can make a payment, set-up a recurring payment, check your balance and view your history. You can also stop by your local branch to pay, or pay by phone from your bank account. If you wish to send a payment by mail, please mail payments to Personal Finance Company, P.O. Box 43490, Baltimore, MD 21236 and include your account number.

I’m having trouble paying online, what should I do?

If you are having issues logging into the Customer Account Center, contact our web support team Monday, Wednesday, Thursday 9am-5pm ET, Tuesday 9am-7pm ET, Friday 9am-5pm ET, at (844) 306-7300.

How can I find out what my current balance is?

Login to the Customer Account Center or contact your local branch to find out your current balance.

How can I view my payment history?

If you have questions about your payment history, login to the Customer Account Center or contact your local branch.

Can I set up my account to make automatic payments through your company?

Yes, Personal Finance Company does provide automatic payment services at this time. Please login to the Customer Account Center or you can set up automatic payments through your own bank account.

Can I pay my account at another branch?

Yes, you may pay at any Personal Finance Company branch.

Do I receive a monthly statement?

No, for your convenience we offer secure online access to your account information through our Customer Account Center.

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Personal Finance Company, LLC, NMLS No. 123861 (www.nmlsconsumeraccess.com).
8211 Town Center Drive, Nottingham, MD 21236. Telephone Number 877-310-2373.

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Google AdWords Financial services disclosures

Personal loans offered by Personal Finance Company, LLC are not available in all states. Loan terms are not guaranteed, and APR’s and terms vary based upon state laws and regulations but the APR will not exceed 35.99%. Various factors are taken into consideration when determining loan eligibility, which include, but are not limited to, credit history, loan amount, loan term, income, and debt. Loan closing is contingent upon submission of all required documentation and agreement to all terms and conditions of the loan agreement.

As an example, with an amount financed of $5,000.00 the borrower receives $5,000.00 at an APR of 29.63% and an interest rate of 28.94% which includes a finance charge of $3590.56. Under these terms, the borrower would make 48 monthly payments of $178.97, for a total of payments of $8,590.56. The amount financed may not be the net proceeds paid if charges other than interest are included in the loan.

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